YODHA FUEL

Refund & Return Policy

At Yodha Fuel, we want you to understand our policy before placing an order. Please review the information below regarding returns, exchanges, refunds and products damaged during transit.

No Change-of-Mind Returns or Exchanges

Please review the product details carefully before placing your order. As a general policy, Yodha Fuel does not accept returns or exchanges simply because a customer changes their mind, no longer wants the product, or has a change in preference after purchase.

Exceptions may apply where required under applicable law or where a product arrives damaged during transit, as described in this policy.

Refund Policy

Refunds are not ordinarily offered for change of mind or customer preference. If your order arrives damaged during transit, or you experience another issue involving a defective, incorrect or non-conforming product, please contact us so we can review the circumstances.

Any refund or other remedy will be assessed based on the details of the case and applicable law. A refund is not automatic merely because a request has been submitted.

Products Damaged During Transit

Please inspect your order when it arrives. If your product appears damaged during transit, contact Yodha Fuel within 72 hours of delivery so we can investigate the issue promptly.

Reporting Transit Damage: What We Need

To help us review your claim, please provide:

Your order number.
A clear, unedited opening/unboxing video showing the package being opened and the product’s condition.
Clear photographs of the damaged product and outer packaging, where available.
A brief description of the damage.

Please retain the product, packaging and any relevant shipping materials until our team has reviewed your claim and provided further instructions.

Our team will review the information and contact you regarding the next steps. The outcome will depend on the circumstances and the available evidence.

The 72-hour reporting request helps us investigate transit damage promptly. It does not exclude any rights or remedies available under applicable law.

Incorrect or Defective Products

If you receive a product different from the one you ordered, or discover a product defect, please contact us promptly with your order number, a description of the issue and relevant photographs or other supporting information.

We will review the circumstances and communicate the appropriate next steps in accordance with applicable law and the details of the case.

How to Report an Issue

To report an issue, please email us at yodhafuel@gmail.com and include:

Full name.
Order number.
Description of the issue.
Opening/unboxing video, for transit-damage claims.
Relevant photographs, where available.

Review and Resolution

Once we receive your message and supporting information, our team will review the circumstances and contact you about the next steps.

Please retain the product and packaging until you receive instructions from our team.

Any accepted refund, replacement or other remedy will be handled in accordance with applicable law and the resolution communicated to you.

Need Help With Your Order?

If you have questions about a return, refund or damaged delivery, contact our support team at yodhafuel@gmail.com and include your order number so we can assist you.

Questions About Your Order?

We’re here to help you understand your options. Contact our team if you need assistance with an order.